Chief Of Staff Job Description – What does a special office director do? – Employee career path, skills, training and more for 2023
How does vision move from what you can see, touch and see in the present, to what you see in the distance, glimmering in the future?
Chief Of Staff Job Description
The magic happens when the Chief of Staff (CoS) does exactly what they do best: make things happen.
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Razor’s fast and passionately motivated staff leaders bring the vision to life through planning, execution, management and post-project accountability reporting. Through their deliberate, systematic, everyday actions, they create a symbolic bridge between theoretical imagination and present reality.
“The power distance between the president and CEO is very small except for some important strategic decisions,” COS Jessica Powell said in an interview. “The chief of staff is basically the general manager who goes out and beats the CEO to make sure his vision is realized.”
If you’re already a CoS, we know what you’re thinking: damn, right. If you’re interested in this role or think you’d like to become one one day, you might be thinking: Wow, these people look impressive and inspiring.
You may be wondering what building blocks—skills, training, and experience—go into these incredible people we call employee leaders?
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Through our own research, first-hand interviews with key employees, and some help from the support community, we can answer your burning questions. Read on for a primer on the versatile chief of staff job.
Leaders In their own right, staff leaders serve as complementary partners to the leaders they work with, including chief executive officers (CEOs), presidents, and vice presidents. They are communicators, problem solvers, innovators, process drivers and day-to-day decision-makers and the main architects of the decision-making process.
They often act as a sounding board for ideas, plans, and dreams, but they also have ideas, plans, and dreams of their own.
“The chief executive is a jack of all trades, responsible for closing the gap between strategic goals and objective reality—which includes many things for long-term company results,” says Paul.
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Pro-Tip: One of the most important things great employees do is benefit the CEO and the organization. An effective way to provide leverage is to increase cash flow, and one of the easiest ways to do this is to see if your organization qualifies for an employee retention credit. It’s a 60-second online qualifying process and some businesses claim 7-figure prizes. This is an overlooked way to break into the ranks of staff and become a company leader.
An object or process is not necessarily a product. As with other confusing types of roles, such as office manager and office manager, the true significance of the differences isn’t clear until you’re taking on the role.
Pro tip: Executive assistants and chiefs of staff don’t just do different, but related things; Executive assistants often become chiefs of staff. Any EA (whether interested in growing as a COS or not) can find ideas to make their work more fun, more effective, and more strategic with these resources: How to Choose the Executive Assistant Career Path That’s Right for You The 17 Executive Assistant Skills 2023 How to Become an Executive Assistant for Crazy Efficiency, According to Experts PS. – Join other key employees to sign up for help – Free weekly newsletter for advice on workplace management and other related topics! Key differences between CoS, COO and EA
What happens when we put the COO (Chief Operating Officer) into the mix of roles and nuances described above?
Fractional Chief Of Staff Job At The Portfolio Collective, London May 2023
Unlike staff and EA roles, which both enable leaders to do their best work, the COO role is rarely seen as supporting a specific person in any capacity. While the EA or CoS helps the CEOs in training or planning the annual meeting, the COO is often seen doing his own job, which is more or less running the company.
When a COO talks about their direct reports, they mean everyone. Anastopedia provides a simple superlative that fully and succinctly explains COO: In the second order.
One could argue that COOs support the CEO’s office by running the business, but in essence, instead of helping individual leaders do their best work, the COO helps the entire organization do their best work. .
If the EA, CoS and COO all find their way on a Navy ship, the COO will be the quartermaster, working independently, but running the show. EA and CoS can be seen as navigators; A captain wouldn’t get anywhere without them, but their duties remain under the captain’s roof.
How To Craft Your Own Chief Of Staff Job Description
Staff leaders may be difficult to place on organizational charts and may end up in different positions in different organizations or companies.
Often, an organizational chart places the CoS between the top-level executive leadership team (CEOs, founders, presidents, and CIOs) and department leaders (presidents, managers, and department heads). Other roles that may sit alongside the CoS include vice presidents, senior directors and executive vice presidents. The CoS may or may not sit in the executive office with the rest of the executive team.
Merriam-Webster defines executive as “the office of direction or control of an organization.” By this definition, staff leaders are pure executives. They run affairs and influence people. They are key members of the leadership team.
However, in many organizations, personnel leaders do not have the documented authority to formally direct people while the rest of the managers do in any meaningful sense. They can influence and motivate staff members (and often do so effectively), but there is nothing in writing that requires employees to ask for their guidance. They just do. Thus, the staff leader acts as a trusted global guide for almost all employees.
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This is a question of semantics. Two people can give two different answers and both will be correct. When it comes to CoS, their level of authority and executive presence often becomes a state or state of mind and feeling.
Now that we’ve instructed you to consider the fine line between linguistic nuance and subjective interpretation, it’s a good time to cover alternative chief of staff titles—characters with similar functions and powers known by different names. .
The chief of staff does whatever is necessary to achieve priority short-term goals (including informing staff about major policy changes) and priority long-term goals (including the final strategic plan on the silver board. performance index presentation).
Staff leaders work largely independently. They do not perform a series of tasks day in and day out. Every day, they decide what to do and then do it.
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One of their primary goals is to maintain and develop productive relationships with anyone and everyone—partners, employees, board members, leaders, investors, and more. As such, their to-do lists are as complex and diverse as the people they form relationships with.
Although those in this role do different things every day, they usually focus on a core menu of key employee roles and responsibilities, which naturally include but are not limited to:
A CoS does not normally supervise a specific department unless assigned to a specific project or training and course correction. However, they usually oversee all departments, holding them accountable for goals and deadlines.
You can become a chief of staff by becoming a chief of staff before you earn the title. Act like a crew chief. Think like a crew chief. Deepen your responsibilities and skills, especially in critical areas such as finance or human resources.
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“Extraordinary self-awareness,” Paul says. “Establish what the executive wants during the first conversation. Trust what communication is between the lines. Don’t compromise who you are to be what they want.”
Work on your relevant skills by talking to anyone and everyone. Every interaction can be a learning experience for your next role.
Pro-Tip: Check out EA Ignite—exact training with ASAP-led sessions on how to master difficult transactions or earn CEUs for your PACE certification. Earning PACE certification allows you to demonstrate your depth of knowledge, expertise, and commitment—all things employers want in their chief executive or senior executive assistant. What makes a good employee leader?
Now you know that staff leaders are all-around powerhouses who can do pretty much anything they put their minds to. You may be thirsty for some specific recommendations on how to be a good boss. Here are some tips that are generally awesome and completely on top of everything else.
Framing Your Chief Of Staff Role For Better Performance
Here are inspiration and resources EAs can leverage to find fulfillment in the present, both on and off the CoS career track.
According to this reliable LinkedIn job description template, the employee candidate’s ideal employer
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