Fleet Manager Duties And Responsibilities – Imagine this: you have 50 vehicles and 47 drivers to ship, track and maintain – all in the morning, because you cut costs by creating a fleet policy in the afternoon. If this sounds like your typical Tuesday, you’re probably a fleet manager
With an average salary of over $89k in the United States, a flight manager is a career that many people aspire to. This goes both ways, because logistics companies cannot do without fleet management and require highly qualified people to handle this task.
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Today we focus on the role of the fleet manager What skills do they have? What kinds of responsibilities do they fulfill? And, finally, what kind of technology exists to help fleet managers manage their workloads?
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A fleet manager is a job that covers everything related to the management and maintenance of a fleet. More specifically, a flight manager is a person who monitors each vehicle in the fleet, oversees drivers and routes, and reports to larger businesses. In addition, the fleet manager’s job is to establish appropriate procedures and practices that help reduce costs and optimize resources.
If we were to imagine a day in the life of a flight manager, we would probably find something like this.
As you can see, there’s a lot to balance Before we dive into the specific duties and responsibilities of a fleet manager, let’s take a look at the skills required to perform this job.
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Multi-tasking is a complete buzzword, but it couldn’t be truer to the nature of fleet management As a flight manager, you oversee both vehicles and people, while liaising with dispatchers and the wider business. Requires advanced multi-tasking skills to optimize resources while responsible for overall strategy.
Evidence from the first point is that it is difficult to communicate with people from many parts of the supply chain. Supervising some of these people, such as drivers, mechanics and dispatchers, requires excellent management and communication skills.
Many industries have undergone a huge digital transformation in the last few years. The logistics and delivery business is no exception: in addition to basic computer skills, fleet managers must be able to use specific tools, e.g. Transportation management software
Cost reduction and budgeting are among the many tasks a fleet manager performs in a day In order to contribute to the cost-saving measures taken by the business, fleet managers must understand the financial implications of all their decisions.
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While fleet managers shouldn’t be repairing and maintaining vehicles themselves, they still need to understand how things work in order to work with mechanics. Ultimately, decisions about repairs and maintenance are made by the ship’s manager; Therefore, they need to know what treatment their vehicles need
In order to oversee a logistics operation, fleet managers must be well versed in applicable laws and procedures. Safety, environmental impact and community guidelines will be considered when handling vehicles and people
Now that we’ve discussed the skills required for the flight manager position, let’s talk about the specific tasks and responsibilities. In the context of the overall digitization of the logistics industry, we will also explore how last-mile delivery tools can help a fleet manager manage their operations.
It is one thing to have a fleet of 3 vehicles and another to have 300 vehicles to monitor and document However, a fleet manager will not monitor more than 300 vehicles individually. In this case, they will likely hire dispatchers and other staff to assist them
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However, even a manageable fleet size requires accurate record keeping Transportation management software allows fleet managers to connect all their vehicles to a system for easy record keeping and instant dispatch. If you manage a delivery operation with a diverse fleet, support four types of vehicles
When adding each vehicle, fleet managers can specify several parameters such as maximum weight, number of pallets, distance, speed, etc. In this way, you can track all the vehicles in your fleet and know which one is best for a certain type of cargo
Ship management starts with ship management Flight maintenance is the biggest headache here as it can cause unexpected costs and nobody likes that. Therefore, it is the duty of the shipmaster to receive reports from the mechanics and follow up on all matters that require attention. But there is another way
Like last-mile delivery software—which includes a dispatcher dashboard and a mobile app for drivers—it offers solutions to reduce vehicle maintenance costs. For example, what it allows you to do is the mandatory vehicle inspection that drivers must do before, after, or before and after each trip.
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Because the tool gives you full control over the requirements you set for drivers, and allows you to set minimum and maximum prices for all criteria, your drivers contribute to the maintenance of the vehicle.
Since all the data in the Driver app is synchronized with the web dispatcher dashboard, fleet managers can immediately see any vehicle problems, plan proactive vehicle maintenance and reduce repair costs in the long term.
The universal truth of fleet management is that there are never enough drivers.Managing truck drivers can be difficult even with an in-house driver.
One way to do this is to provide tools such as optimizing your fleet by making the most of your vehicles. After entering the specifications for each of your vehicles, consider their capabilities to plan the most cost-effective route The result is that you need fewer drivers and routes per day to deliver the same load
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Route planning and dispatching is not always a fleet manager’s job. However, it is always their job to ensure that they plan smarter and more efficiently, taking into account weather and traffic conditions and other factors such as driver working hours and break schedules.
A route planner such as routing planning and optimization is a double-click on the dispatcher control panel. The way it works is you come up with an optimization strategy – time, distance or cost – and the AI does the rest.
Taking into account the specifications of your vehicle and driver, as well as traffic data, among other things, create the most cost-effective routes that you can edit and export from the map or have the system send to drivers.
The flight manager’s responsibility for vehicles and drivers doesn’t just stop at making sure they can move safely. As a flight manager, you need to make sure the drivers are on track. These include live tracking and a complete picture of each driver’s route throughout the day
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In addition, fleet managers can be sure they can track their drivers at all times The driver app and dispatcher dashboard are fully synchronized to keep field and office staff in touch with each other.
With the option to see the driver’s location at any time, it allows you to exchange live chat updates with drivers and send customers estimated time of arrival (ETA) + live tracking link notifications.
Shippers and fleet managers have more in common than meets the eye Both have an interest in making the supply chain as efficient as possible Provides fleet managers with tools to engage shippers and save time adding and delivering orders.
The customer portal is a place for your most frequent customers – shippers – to log in and add, track and manage their orders themselves. By taking on some of the fleet manager’s work, shippers actually reduce the time it takes to ship their shipments, which means everyone wins.
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Disputes are an integral part of any logistics or delivery operation Especially in a customer-facing environment, providing impeccable service is essential to ensure that the business is well protected in the event of any dispute.
Last mile delivery software offers electronic proof of delivery, which means your drivers collect customer signatures after delivery and all information is synced with the flight manager in the office even when the app is offline.
Meanwhile, customers receive an email with all the details of their order along with a branded PDF proof of delivery. In this way, both parties have instant confirmation of a successful paperless delivery and no disputes arise afterwards.
Pro tip: If your business offers contactless delivery – or plans to include it soon – this is the perfect solution for you as it provides photo proof of delivery and allows you to remove physical contact from the picture.
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